→ Applies to: Hyperion 9.x and above

Symptom

In some cases, SynetoOS fails to detect Hyperion as hypervisor.

Follow the nest steps to resolve the problem.
 

Solution

Step 1. Login to SynetoOS GUI (replace <your_ip_address_or_hostname> with the correct information)

https://<your_ip_address_or_hostname>

Step 2. Click on the question mark in the top right-hand corner

Step 3. Click on View API explorer

NOTE
You'll be redirected to Syneto Doorman API-

Step 4. Click on Virtualization

You'll be redirected to Syneto Minerva API.

Step 5. Scroll down to the hypervisors section and expand /v1/hypervisors

Step 6. Click on Try it out

Step 7. Edit Value, then click on Execute

IMPORTANT
Make sure to copy and paste the exact lines below in Edit Value

{
  "type": "Hyperion",
  "connectionSettings": {
    "host": "172.16.254.1"
  }
}

 

EXAMPLE OUTPUT

Step 8. Connect to Hyperion appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

Step 9. Become Super User

sudo su

Step 10. Restart minerva pods

kubectl delete pod -l app=minerva

Step 11. Restart doorman pods

kubectl delete pod -l app=doorman