→ Applies to: SynetoOS 6.0.5 and above
The Syneto Partner Preview Program (PPP) gives selected partners and customers early access to upcoming SynetoOS releases before General Availability (GA). Preview Access is managed centrally from Central Hub.
Preview releases are pre-release software. They may contain functionality still under validation. Enable Preview updates only on machines where running pre-release software is acceptable.
Ensure the following prerequisites are met before starting:
– Access to Central Hub for your company
– Machine registered and reporting correctly in Central Hub
– SynetoOS 6.0.5 or later
Request access to the program
Step 1. Log in to Central Hub.
Step 2. On the Dashboard banner Join the Partner Preview Program, click Request access.
NOTE
One request covers the whole company. If a colleague already submitted one, the banner shows it as pending. Dismissing the banner hides it for you only and does not cancel the request. Syneto reviews each request and contacts you. Enrollment is not automatic. You can also request access by email at preview@syneto.eu.
Enable Preview Access for a machine
Step 1. In Central Hub, go to Inventory and select the machine.
Step 2. In the Machine Details side pane, turn on Enable SynetoOS Preview Updates.
Step 3. Repeat for each machine that should receive Preview updates.
IMPORTANT
Enabling Preview Access does not install anything. The machine stays on its current release until a Preview update is installed from SynetoOS.
Version Type
Preview Access and Version Type are independent. Preview Access is a permission; Version Type is what the machine is actually running.
| Preview Access | Version Type | What it means |
| Off | Stable | Standard machine, outside the program |
| On | Stable | Eligible, but no Preview release installed yet |
| On | Preview | Running a Preview release, receives future Preview updates |
| Off | Preview | Still running a Preview release, receives no further Preview updates |
Disable Preview Access
Step 1. In Central Hub, go to Inventory and select the machine.
Step 2. In the Machine Details side pane, turn off Enable SynetoOS Preview Updates.
Turning it off stops further Preview updates. A machine already on a Preview release stays on it and is not downgraded.
Leave the program
To withdraw your company, contact preview@syneto.eu. Once the company is removed, Preview Access can no longer be enabled on any of its machines.
Troubleshooting
| Symptom | Cause | Action |
| Banner no longer visible after requesting access | You or a colleague dismissed it | The request is still valid. For status updates, contact preview@syneto.eu. |
| Toggle visible but disabled | Machine runs a version earlier than 6.0.5 | Upgrade to 6.0.5 or later |
| Warning: OS versions before 5.4.4 might not be reported correctly in Central. Please upgrade. | Inventory contains machines older than 5.4.4 | Affects version reporting accuracy only, not Preview eligibility. Upgrade the listed machines. |