This procedure requires a full system reboot and will erase any existing RAID configuration

Restore BIOS to Factory Defaults

Step 1. Power on the server

Step 2. During the boot-up press F9 to enter System Utilities menu

Step 3. Navigate to System Configuration > BIOS/Platform Configuration (RBSU) > System Default Options

Step 4. From Restore Default Manufacturing Settings, select Yes, restore the default settings.

Step 5. Press F12 to save changes and exit

The system will display a confirmation message:

Disable the Internal SD Card Slot

Step 1. Reboot the server

Step 2. During the boot-up press F9 to enter System Utilities menu

Step 3. Navigate to System Configuration > BIOS/Platform Configuration (RBSU) > System Options > USB Options

Step 4. Set Internal SD Card Slot on Disabled

For some HPE ProLiant Gen11 servers the Internal SD Card Slot is missing, in that case ignore this step.

Step 5. Press F12 to save changes and exit

Configure HPE Mega RAID Controller

Step 1. Reboot the server

Step 2. During the boot-up press F9 to enter System Utilities menu

Step 3. Navigate to System Configuration

Step 4. Select your MegaRAID (e.g. HPE MR408i-o Gen11)

Step 5. Navigate to Configure Controller Settings > Modify Controller Settings and set Unconfigured Physical Drive Write Cache State to Default and Configured Physical Drive Write Cache State to Disabled, then select Submit Changes

Step 6. Return to the controller selection menu from Step 4, then scroll down and select Configure

Step 7. Select Clear Configuration

IMPORTANT
SynetoOS requires direct disk access. Any existing RAID configuration must be removed and disks must be set to JBOD.

Step 8. Select Confirm then click on Yes

Step 9. Select OK

Step 10. Select Make JBOD

If the Make JBOD option is greyed out, ensure that Controller Management > Advanced Controller Properties has JBOD Mode set to Enabled.

Step 11. Select all the disks then click OK

Step 12. Select OK

Step 13. Press F12 to save changes and exit