Troubleshooting Replicas in SynetoOS 6

Written By Christian Castagna (Administrator)

Updated at October 20th, 2025

→ Applies to: SynetoOS 6.x

All commands in this article are intended to be executed via SynetoOS CLI.

 

Step 1. Connect to SynetoOS appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

 

Step 2. Become Super User

sudo su


Identify Queued Replicas

List all queues (excluding those with a count of 0):

kubectl exec -it pods/rabbitmq-0 -- rabbitmqctl list_queues | grep -v -P ".*\t0" | sort


Kill Queued Replicas


Delete an entire queue (replace <queue_name> with the correct information):

kubectl exec -it pods/rabbitmq-0 -- rabbitmqctl delete_queue <queue_name>

Examples of queues are volume_start_replication, etc.


Restart the SynetoOS 6 service (syneto-giove) to ensure the changes take effect

systemctl restart syneto-giove