→ Applies to: Hyperion 9.x and above

Ensure an available backup for the VM you want to restore exists in the Cloud Gate powered by N-able Cove Data Protection platform.

Step 1. Login to Cove GUI

https://backup.management

Step 2. From Management menu, click on Downloads

Step 3. From Bare-Metal Recovery section, click on Windows.iso

Step 4. From Backup menu, click on Backup dashboard, then on All devices

Step 5. Select the Customer

Step 6. Select the device you want to restore, click the Device Name

Step 7. Click on Settings

Step 8. Save Device name, Installation key, and click on Generate a passphrase

Step 9. Create a new VM (“How to Create a VM in SynetoOS 6”)

IMPORTANT
Do not power on the VM.
Ensure same configuration as the VM to recover.

Step 10. Connect to Hyperion appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

Step 11. Become Super User

sudo su

Step 12. List thediskson the newly created virtual machine (replace <vm_name> with the name of the virtual machine)

virsh domblklist <vm_name>

EXAMPLE OUTPUT

Target     Source
-----------------------------------------------
 sda      -
 sdb      /Pool1/syn-volumes/bff3ff6f-9693-4d70-bc18 85558d0b1a7c/test_live_cd_1.img

Step 13. Detach the disk from the newly created virtual machine (replace <vm_name> with the vm name and <target_device> with the linux device name)

virsh detach-disk <vm-name> <target-device> --persistent

EXAMPLE

virsh detach-disk Test_Live_CD sda --persistent
virsh detach-disk Test_Live_CD sdb --persistent

Step 14. Attach the disk as SATA for the newly created virtual machine (replace <vm_name> with the vm name and <source_file> the full path to the disk image file you want to attach)

virsh attach-disk <vm_name> <source_file> sda --targetbus sata --persistent

EXAMPLE

virsh attach-disk Test_Live_CD /Pool1/syn-volumes/bff3ff6f-9693-4d70-bc18-85558d0b1a7c/test_live_cd_1.img sda --targetbus sata --persistent

Step 15. Select the new VM for the restore, then click on the 3 dots, then click Edit hardware

Step 16. From Optical drives section, click on Add optical drive, then click on your image repository and Select file

Step 17. Click on Upload file

Step 18. Click on Browse and select the downloaded ISO, then click on Upload

Step 19. Ensure mount image is checked, select the uploaded ISO then click on Update

Step 20. Add a new E1000 network adapter (“How to Add an E1000 Network Adapter via CLI in Hyperion”)

Step 21. Power on the new VM and click on the Console

Step 22. Press “0” to start the backup manager

Step 23. Select the language and click next

Step 24. Complete with the correct information from Step 8 and click next

Step 25. Enter the generated passphrase from Step 8 and click next

Step 26. From the Restore menu select from which date and hour to restore from the available backups

Step 27. Select the disks to restore then click on restore

Wait for the restore to complete

Step 28. Power off the virtual machine, then click on the 3 dots, then click Edit hardware

Step 29. From Optical drives section, click on the “X”, then click on Update to unmount the ISO

Step 30. Power on the new VM and click on the console

Step 31. Run the command “regedit” to open Registry Editor

Step 32. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vioscsi, then Right click on Start, then select Modify right click and modify value to “0”

Step 33. Power off the virtual machine

Step 34. Detach the SATA disks from the restored virtual machine (replace <vm_name> with the the name of the virtual machine)

virsh detach-disk <vm-name> sda --persistent

EXAMPLE

virsh detach-disk Test_Live_CD sda --persistent

Step 35. Attach the disks as SCSI for the restored virtual machine (replace <vm_name> with the name of the virtual machine and <source_file> with he full path to the disk image file you want to attach)

virsh attach-disk <vm_name> <source_file> <target_device> --targetbus scsi --persistent

EXAMPLE

virsh attach-disk Test_Live_CD /Pool1/syn-volumes/bff3ff6f-9693-4d70-bc18-85558d0b1a7c/test_live_cd_1.img sda --targetbus scsi --persistent

Step 36. Power on virtual machine