→ Applies to: VMware ESXi 6.5 and above
Ensure an available backup for the VM you want to restore exists in the Cloud Gate powered by N-able Cove Data Protection platform.
Step 1. Login to Cove GUI
https://backup.management
Step 2. From Management menu, click on Downloads
Step 3. From Bare-Metal Recovery section, click on Windows.iso
Step 4. From Backup menu, click on Backup dashboard, then on All devices
Step 5. Select the Customer
Step 6. Select the device you want to restore, click the Device Name
Step 7. Click on Settings
Step 8. Save Device name, Installation key, and click on Generate a passphrase
Step 9. Create a new VM (“How to Create a VM in SynetoOS 6”)
IMPORTANT
Do not power on the VM.
Ensure same configuration as the VM to recover.
Step 10. Select the new VM for the restore, then click on the 3 dots, then click Edit hardware
Step 11. From Optical drives section, click on Add optical drive, then click on your image repository and Select file
Step 12. Click on Upload file
Step 13. Click on Browse and select the downloaded ISO, then click on Upload
Step 14. Ensure mount image is checked, select the uploaded ISO then click on Update
Step 15. Login to VMware ESXi GUI (replace <your_ip_address_or_hostname> with the correct ip/hostname)
https://<your_ip_address_or_hostname>
Step 16. Click on Virtual Machines
Step 17. Select the new VM, then click on Edit
Step 18. Click on Add Network Adapter, set the adapter type to E1000e, check the Connect at power on option button, then click on Save
Step 19. Power on the new VM and click on the Console
Step 20. Press “0” to start the backup manager
Step 21. Select the language and click Next
Step 22. Complete with the correct information from Step 8 and click Next
Step 23. Enter the generated passphrase from Step 8 and click Next
Step 24. From the Restore menu select from which date and hour to restore from the available backups
Step 25. Select the disks to restore then click on restore
Wait for the restore to complete
Step 26. Power off the virtual machine, then click on the 3 dots, then click Edit hardware
Step 27. From Optical drives section, click on the “X”, then click on Update to unmount the ISO
Step 28. Power on virtual machine