→ Applies to: SynetoOS 4.x

Step 1. Connect to SynetoOS appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

Step 2. Change into Solaris shell (in case you're directed to an unsupported shell)

un sh

Step 3. Get root privileges

sudo su -

Step 4. Check DNS servers

cat /etc/resolv.conf

EXAMPLE

nameserver 192.168.4.25
nameserver 8.8.8.8

Step 5. Check if the configured DNS can resolve the Teleport web address (replace <DNS_Server_IP> with the IPs of the DNS servers from Step 4)

/var/lib# host proxy.t.syneto.eu <DNS_Server_IP>

EXAMPLE OUTPUT

root@syneto-os:/var/lib# host proxy.t.syneto.eu 8.8.8.8
Using domain server:
Name: 8.8.8.8
Address: 8.8.8.8#53
Aliases:

proxy.t.syneto.eu has address 34.154.214.5

Step 6 (optional). Check that no errors occur

If you receive this error:

root@syneto-os-c83cc061:/var/lib# host proxy.t.syneto.eu 8.8.8.8
;; connection timed out; no servers could be reached

Run the following command:

config support disable

svcadm disable teleport

rm -rf /etc/teleport.* /var/lib/teleport

config support enable

svcadm enable teleport

Step 7. Check Teleport service status

svcs teleport

EXAMPLE OUTPUT

STATE          STIME    FMRI
online         Oct_24   svc:/network/teleport:default