How to generate support bundle in SynetoOS 4

Written By Christian Castagna (Administrator)

Updated at April 11th, 2025

→ Applies to: SynetoOS 4.x

 

Step 1. Login to SynetoOS GUI

Step 2. Click on the question mark in the top right-hand corner

 

Step 3. Click on Generate support bundle and wait for the archive to be created and ready for download

 

Step 4. Download support bundle

Once the download is completed, you can click on Cleanup to remove support bundle from SynetoOS.