How to Manage RAS (Remote Access Service) Users in SynetoOS 4

Written By Sebastian Sime (Draft Writer)

Updated at January 13th, 2026

Table of Contents

→ Applies to: SynetoOS 4.x

 

Step 1. Connect to SynetoOS appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

 

Step 2 (optional). Change into Solaris shell (in case you're directed to an unsupported shell)

un sh

 

Step 3. Become Super User

sudo su

 

RAS Commands


Check available options

config ras

EXAMPLE OUTPUT

root@MBC-syneto-01-master:/root# config ras 
config ras appliance  Manage RAS appliance
config ras client     Manage OpenVPN clients
config ras server     Manage OpenVPN server on RAS appliance
root@MBC-syneto-01-master:/root# config ras client
Usage: config-ras.py client [OPTIONS] COMMAND [ARGS]...

  Manage OpenVPN clients

Options:
  --help  Show this message and exit.

Commands:
  add                 Add VPN service client
  config              Load allowed destinations from stdin.
  delete              Delete VPN service client
  export              Show VPN service client configuration on <stdout>.
  google-auth-secret  Load Google Authenticator secret contents from stdin.
  list                List VPN service clients
  passwd              Change client password.
  regenerate          Regenerate VPN service client certificates
  show                Show client(s) config

 

List RAS Users

config ras client list

EXAMPLE OUTPUT

root@MBC-syneto-01-master:/root# config ras client list
INFO: RAS clients:
INFO:   m.user1 (m.user1@abc.com) []
INFO:   user2 (user2@abc.com) []
INFO:   o.user3 (o.user3@abc.com) []

 

Delete RAS User (replace <username> with the name of the user to delete)

config ras client delete --name <username>

EXAMPLE OUTPUT

root@MBC-syneto-01-master:/root# config ras client delete --name m.user1
INFO: Deleted client 'm.user1'.
root@MBC-syneto-01-master:/root# config ras client list
INFO: RAS clients:
INFO:   user2 (user2@abc.com) []
INFO:   o.user3 (o.user3@abc.com) []

 

Reset RAS User password (replace <username> with the name of the user)

config ras client passwd --name <username>

EXAMPLE OUTPUT

root@MBC-syneto-01-master:/root# config ras client passwd --name user2
New password: 
Retype new password: 
INFO: Password for client 'user2' changed.