How to solve Analytics page not working in SynetoOS 4

Written By Christian Castagna (Administrator)

Updated at October 24th, 2024

→ Applies to: SynetoOS 4.x

 

Step 1. Connect to SynetoOS appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

 

Step 2. Execute this command

un sh

 

Step 3. Become Super User

sudo su

 

Step 4. Restart services

svcadm disable svc:/system/graphite-api:default
svcadm disable svc:/system/collectd:default
svcadm disable svc:/system/carbon:default
svcadm enable svc:/system/carbon:default
svcadm enable svc:/system/collectd:default
svcadm enable svc:/system/graphite-api

 

Step 5. Refresh the Analytics page to load the web interface correctly