Troubleshooting Syneto File Recovery in SynetoOS 4

Written By Christian Castagna (Administrator)

Updated at February 13th, 2025

→ Applies to: SynetoOS 4.8.6 and above

 

Step 1. Connect to SynetoOS appliance via SSH as admin

ssh admin@<your_ip_address_or_hostname>

 

Step 2 (optional). Change into Solaris shell (in case you're directed to an unsupported shell)

un sh

 

Step 3. Get root privileges

sudo su -

 

Luna version

Display Luna version information:

luna version

 

Luna state

Show the current state of Luna's VM or perform a specific action:

luna state
luna on
luna off
luna reboot

 

Luna check

Checks Luna's configuration for possible inconsistencies and cleans up in case of low space (if Luna VM is powered on):

luna check

 

Luna help

List the instructions and options available for Luna:

luna --help

 

Luna service-status

Get the status of a specific Luna service:

luna service-status virtual-disk-browser
luna service-status virtual-disk-backup
luna service-status syneto-chronos

 

Luna used-space 

Get the percentage of used space on the Luna virtual machine:

luna used-space

 

Luna run

Run a configuration check (powering on Luna, if it's offline, or deploying it, if it's missing):

luna run

 

Luna destroy

Destroy Luna VM from ESXi (if it exists):

luna destroy

 

Luna configure-network

Update Luna network configuration (including SSH communication, DNS, search, gateway and resolver):

luna configure-network

This command obtains the network information from SynetoOS

 

Luna sync-ntp

Synchronize Luna's date/time with SynetoOS via NTP (using SynetoOS' NTP server):

luna sync-ntp

 

Luna sync-timezone

Update Luna timezone configuration (including NTP and timezone settings):

luna sync-timezone

 

Luna sync-time

Update Luna time configuration (including NTP and timezone settings):

luna sync-time

 

Luna update

Update Luna packages, configuration, and setup:

luna update