How to Make the 5.4.4 Update Available in SynetoOS 5

Written By Christian Castagna (Administrator)

Updated at November 11th, 2025

Table of Contents

Symptom Solution

→ Applies to: SynetoOS 5.4.3

Symptom

In some cases, the 5.4.4 update is not visible on Syneto systems.
This article explains how to make the update available.

Step 1. Connect to Syneto appliance via SSH as admin (replace <your_ip_address_or_hostname> with the correct ip/hostname)

ssh admin@<your_ip_address_or_hostname>

Step 2. Become Super User

sudo su

Step 3. Delete related application-based pods instances

kubectl delete pod -l app=mercurio

Step 4. Update SynetoOS ("How to Update SynetoOS 5")