Alessandro Scarafile
alessandro.scarafile@syneto.eu

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Updated January 16th, 2025 by Alessandro Scarafile

HYPER Core 2000AF G4 technical specifications

Use case Performance-intensive Virtualized Applications & Databases Compute options Max. frequency Max. cores Balanced Entry level Lowest price Single Intel® CPU Single Intel® CPU Single Intel® CPU Single Intel® CPU Single Intel® CPU Xeon® 4th gen. Gold 5420+ Xeon® 4th gen. Gold 6430 Xeon® 4th gen. Gold 5418Y Xeon® 4th gen. Gold 5416S Xeon® 4th ...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Core 3000 G4 technical specifications

Use case Mid-size to Large Private Clouds, CPU & Storage Demanding Applications, BC-DR, File Storage Compute options Max. frequency Max. cores Balanced Entry level Lowest price Dual Intel® CPU Intel® CPU Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Xeon® 4th gen. Gold 5420+ Xeon® 4th gen. Gold 6430 Xeon® 4th gen. Gold 5418Y Xeon® 4th gen. Gol...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Core 2000T G4 technical specifications

Use case Small Private Clouds, Virtualized Applications and Databases, ROBO, Data Protection Compute options Max. frequency Max. cores Balanced Entry level Lowest price Single Intel® CPU Single Intel® CPU Single Intel® CPU Single Intel® CPU Single Intel® CPU Xeon® Gold 5320H Xeon® Gold 5320 Xeon® Silver 4316H Xeon® Silver 4314 Xeon® Silver 4310 20 c...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Edge 1110 G2 (all-flash) technical specifications

Use case Edge Computing, ROBO, Small & Home Office Environments Compute options AMD EPYC™ 3251 SoC Processor [8 cores @ 2.5 GHz] Storage options Dual SSD (redundant) [1,92 TB or 3,84 TB] Net capacity (1) 1.7 to 3.5 TB Effective capacity (2) 2.6 to 5.2 TB Hypervisor Drive 1x NVMe [256 GB] RAM options 128 GB DDR4 (96 GB usable by VMs + 32 GB adapt...

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Updated March 19th, 2025 by Alessandro Scarafile

Glossary

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All C S Z Central Syneto Central is an online platform designed for the management and monitoring of Syneto appliances. Cloud Gate Cloud Gate is a cloud backup service offered by Syneto....

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Updated April 11th, 2025 by Alessandro Scarafile

How to solve "Cannot import storage pool" during SynetoOS 4 > 5 migration

→ Applies to: SynetoOS 5.x The error “Cannot import storage pool. One or more devices is currently missing/unavailable. Exiting.” may appear during the migration from SynetoOS 4 to SynetoOS 5.   Step 1.  Connect to SynetoOS appliance via SSH as admin ssh admin@<your_ip_address_or_hostname>   Step 2.  Get root privileges sudo su -   Step 3. Imp...

1 min reading time
Updated October 13th, 2024 by Alessandro Scarafile

DoA ( Dead on Arrival / Deficient on Arrival )

Definition A DOA unit represents any Syneto hardware product that can be in the following two possible states at the time of the initial inspection: 1.  does not comply with the customer's order; 2.  not working (eg. the unit does not turn on or there're malfunctions due to an incorrect factory or firmware configuration). The submission of a DOA req...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Core 2000 G4 technical specifications

Use case Small business environments and remote or branch offices (ROBO) Compute options Max. frequency Max. cores Balanced Entry level Lowest price Single Intel® CPU Single Intel® CPU Single Intel® CPU Single Intel® CPU Single Intel® CPU Xeon® 3rd gen. Gold 5320+ Xeon® 3rd gen. Gold 5320 Xeon® 3rd gen. Gold 4316 Xeon® 3rd gen. Gold 4314 Xeon® 3rd g...

1 min reading time
Updated February 7th, 2025 by Alessandro Scarafile

Support & Maintenance General Conditions

Listening ⌐ Assisting ⌐ Resolving Syneto has always been at the service of its customers to ensure the highest levels of agility in the implementation of technologies to simplify, accelerate and protect corporate IT operations. Innovation and success that made our solutions unique over the years cannot avoid a constant focus in terms of assistance a...

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Updated October 24th, 2024 by Alessandro Scarafile

Hardware maintenance

Operations and replacements A performing IT infrastructure must be able to combine efficient software solutions with solid and durable hardware equipment, ensuring high levels of uptime and proper maintenance. Attention and care provided to your hardware allows to extend the life time of the equipment and safeguard its investments. Even the best equ...

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Updated February 4th, 2025 by Alessandro Scarafile

Support plans

  Micro companies, basic infrastructures Small-medium companies, standard infrastructures Medium-large companies, critical infrastructures   PRO SUPPORT SUPERPRO SUPPORT MISSION CRITICAL Standard time 09:00 > 18:00 ( Mon > Fri ) ✔︎ ✔︎ ✔︎ Extended time H24 / 365 days per year     ✔︎ First response Analysis and 1° level response P1-P2-P3-P4: 2 h...

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Updated March 20th, 2025 by Alessandro Scarafile

Syneto Operations department

Syneto provides specialized after-sales services to its entire partner network and end-users through an internal department called Operations. The Operations department, today managed by Alessandro Scarafile (VP Operations), is structured with 3 internal teams (Delivery, Support, Solutions), completely dedicated to specific tasks to best support the...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Core 1000T G5 technical specifications

Use case Small business environments and remote or branch offices (ROBO) Compute options Single CPU AMD® 7303P 16 cores 2.40 GHz (Turbo: 3.40 GHz) Storage options 2 x SSDs or 4 x SSDs [1.92 TB, 3.84 TB] Net capacity (1) 1.72 to 3.45 TB (with 2 x SSDs configuration) or 3.45 to 6.91 TB (with 4 x SSDs configuration) Effective capacity (2) 2.58 to 5.17 ...

1 min reading time
Updated October 13th, 2024 by Alessandro Scarafile

Software updates

Updated and safe environment An updated software allows customers to access multiple benefits, including new features, improvements for existing ones and general increase of internal productivity. Updates and bugfixes allow the resolution of anomalies and problems encountered on systems, through the simple installation of small software packages. Co...

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Updated October 13th, 2024 by Alessandro Scarafile

Hypervisor support

Control of the infrastructure In today's cloud environments, full control of virtual systems infrastructure plays a decisive role in preventing blocking problems and quickly reacting in the event of adverse events that may occur within the company. Within virtualized environments, the central and most important component is called hypervisor and is ...

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Updated October 13th, 2024 by Alessandro Scarafile

Levels of priority

Assigning the correct priority to each request received by Syneto Customer Support is usually a simple operation, but of great importance. A quality classification of requests, based on the real situation and needs, allows the customer to receive the correct support from the most suitable staff and to avoid slowdowns due to the revision of the type ...

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Updated February 7th, 2025 by Alessandro Scarafile

Best practices

Profile All Syneto customers are invited to create an account on our portal and to keep their company information up to date, including contact details. Syneto Central: central.syneto.eu   Training We have found that clients who invest in Syneto training courses are better prepared to provide details on their technical problems and work with us to r...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Echo G2 (hybrid) technical specifications

Use case Cyber Vaulting, Data Protection, Disaster Recovery, Test & Development Environments Compute options Max. frequency Max. cores Balanced Entry level Lowest price Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Xeon® 4th gen. Gold 5420+ Xeon® 4th gen. Gold 6430 Xeon® 4th gen. Gold 5418Y Xeon® 4th gen. Gold 5...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Core 1000 G5 technical specifications

Use case Small business environments and remote or branch offices (ROBO) Compute options Single CPU AMD® 7303P 16 cores 2.40 GHz (Turbo: 3.40 GHz) Storage options 2 x SSDs or 4 x SSDs [1.92 TB, 3.84 TB] Net capacity (1) 1.72 to 3.45 TB (with 2 x SSDs configuration) or 3.45 to 6.91 TB (with 4 x SSDs configuration) Effective capacity (2) 2.58 to 5.17 ...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Edge 1110 G2 (NVMe) technical specifications

Use case Edge Computing, ROBO, Small & Home Office Environments Compute options AMD EPYC™ 3251 SoC Processor [8 cores @ 2.5 GHz] Storage options Dual NVMe (redundant) [3,84 TB] Net capacity (1) 3.5 TB Effective capacity (2) 5.2 TB Hypervisor Drive 1x NVMe [256 GB] RAM options 128 GB DDR4 (96 GB usable by VMs + 32 GB adaptive in-memory data cache...

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Updated March 21st, 2025 by Alessandro Scarafile

EoS ( End of Support )

Definition Syneto provides support in accordance with the terms of this Policy. Support reaches its end (“EoS”) when the software version (major or minor) is removed or archived from the Syneto Help Center website, or when the hardware reaches 7 years from its first activation. The "Customer" represents the company or person who placed a Syneto orde...

1 min reading time
Updated January 1st, 2025 by Alessandro Scarafile

RMA ( Return Merchandise Authorization )

Definition An RMA is an authorization granted by Syneto to repair or replace a product covered by warranty. In the context of an RMA procedure, the meaning of “Product” is limited to the hardware components that are part of the Product and that are necessary for its operation, regardless of the software. The "Customer" represents the company or pers...

1 min reading time
Updated January 16th, 2025 by Alessandro Scarafile

HYPER Echo G2 (all-flash) technical specifications

Use case Cyber Vaulting, Data Protection, Disaster Recovery, Test & Development Environments Compute options Max. frequency Max. cores Balanced Entry level Lowest price Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Dual Intel® CPU Xeon® 4th gen. Gold 5420+ Xeon® 4th gen. Gold 6430 Xeon® 4th gen. Gold 5418Y Xeon® 4th gen. Gold 5...

1 min reading time
Updated October 13th, 2024 by Alessandro Scarafile

Dedicated phone support

Direct, immediate assistance Access to a direct and always available support channel plays a decisive role, especially in the context of medium-large infrastructures, both for the constant supervision and for the safeguarding of related investments. Critical infrastructures and provided services cannot be separated from a constant focus and quick in...

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Updated October 13th, 2024 by Alessandro Scarafile

Reports and analyzes

Understanding the details Upon the occurrence of anomalies or blocking problems, understanding details is often essential in order to correctly replicate the event and prevent from happening again on the same systems. Detailed analyzes allow to examine at a lower level the effects caused by a potential anomaly and the reasons that generated it. With...

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Updated October 13th, 2024 by Alessandro Scarafile

SerenITy service

Pro-active monitoring Ensuring the stability and efficiency of IT infrastructure is today a goal of primary importance for all modernly organized companies that wants to manage their systems in a structured way. Identifying and solving problems in the shortest possible time means minimizing malfunctions and aiming to erase downtime. A pro-active con...

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Updated October 13th, 2024 by Alessandro Scarafile

Remote assistance

Instant connections The increase of remote connections over the public network and the securing of transmitted data, make it possible to extend the capacity for technical intervention, erasing long waiting times due to physical travel. More and more companies, in fact, are equipping themselves with remote assistance services, to speed up operations ...

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Updated April 10th, 2025 by Alessandro Scarafile

CVE-2024-6387 (regreSSHion attack)

This article provides information on how to mitigate the CVE-2024-6387 vulnerability. → Applies to: SynetoOS 4.x   Vulnerability description The vulnerability, identified in the OpenSSH server, enables remote unauthenticated attackers to execute arbitrary code on the target server, presenting a severe risk to systems that utilize OpenSSH for secure ...

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Updated October 13th, 2024 by Alessandro Scarafile

Cloud Gate service

Cloud backup Also known as online backup or remote backup, cloud backup is a strategy for sending a copy of your data to a remote location, for preservation in case of equipment failure, site catastrophe or human malfeasance. Situations such as environmental disasters or malicious activities carried out intentionally from within, require in fact a l...

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