Pro-active monitoring

Ensuring the stability and efficiency of IT infrastructure is today a goal of primary importance for all modernly organized companies that wants to manage their systems in a structured way.

Identifying and solving problems in the shortest possible time means minimizing malfunctions and aiming to erase downtime.

A pro-active control of infrastructure is a fundamental approach for prevention and allows the implementation of specific measures aimed at anticipating problems.

Included in the SuperPro and Mission Critical plans, SerenITy is the pro-active support service created by Syneto for constant monitoring of systems and sending automatic alerts to Customer Support.

Through a constant analysis of the system logs, SerenITy generates and sends automatic alerts to accelerate the analysis and resolution process.

SerenITy customers receive manual communications from Customer Support for “Critical” events (damaged disks and disk space running out) and automatic communications through the dashboard or via email for “Warning” events (failed replicas).