Listening ⌐ Assisting ⌐ Resolving Syneto has always been at the service of its customers to ensure the highest levels...
February 13th, 2024 391 views 0 likes
Micro companies, basic infrastructures Small-medium companies, standard infrastructures Medium-large companies, critical infrastructures PRO SUPPORT SUPERPRO SUPPORT MISSION CRITICAL...
October 11th, 2024 268 views 0 likes
Assigning the correct priority to each request received by Syneto Customer Support is usually a simple operation, but of great...
August 29th, 2024 199 views 0 likes
Updated and safe environment An updated software allows customers to access multiple benefits, including new features, improvements for existing ones...
October 11th, 2024 199 views 0 likes
Operations and replacements A performing IT infrastructure must be able to combine efficient software solutions with solid and durable hardware...
October 11th, 2024 177 views 0 likes
Instant connections The increase of remote connections over the public network and the securing of transmitted data, make it possible...
October 11th, 2024 154 views 0 likes
Control of the infrastructure In today's cloud environments, full control of virtual systems infrastructure plays a decisive role in preventing...
October 11th, 2024 130 views 0 likes
Cloud backup Also known as online backup or remote backup, cloud backup is a strategy for sending a copy of...
October 11th, 2024 158 views 0 likes
Pro-active monitoring Ensuring the stability and efficiency of IT infrastructure is today a goal of primary importance for all modernly...
Understanding the details Upon the occurrence of anomalies or blocking problems, understanding details is often essential in order to correctly...
October 11th, 2024 129 views 0 likes
Direct, immediate assistance Access to a direct and always available support channel plays a decisive role, especially in the context...
October 11th, 2024 151 views 0 likes
Profile All Syneto customers are invited to create an account on our portal and to keep their company information up...
October 11th, 2024 176 views 0 likes
Definition A DOA unit represents any Syneto hardware product that can be in the following two possible states at the...
February 13th, 2024 151 views 0 likes
Definition An RMA is an authorization granted by Syneto to repair or replace a product covered by warranty. In the...
February 13th, 2024 176 views 0 likes
Definition Syneto provides support in accordance with the terms of this Policy. Support reaches its end (“EoS”) when the software...
February 12th, 2024 227 views 0 likes