Syneto phone support service is available in 3 different markets:
🇮🇹 Italian Market |
🇪🇸 Spanish Market |
🇷🇴 Romanian Market |
+39 030 5537125 |
+34 910 783 319 |
+40 373 817 091 |
For Pro Support and SuperPro Support plans, the phone support service is available during standard time (1), and available in 4 languages:
- 🇮🇹 Italian
- 🇪🇸 Spanish
- 🇷🇴 Romanian
- 🇬🇧 English
For Mission Critical plans, the service includes a dedicated 24/7 toll-free phone number, provided during contract activation and available in 2 languages:
- 🇮🇹 Italian
- 🇬🇧 English
Through a dynamic shifts plan, a Syneto Technical Support Specialist will always be available to provide immediate first level support and internally escalate all requests that require further investigation.
Phone support is a “peace-of-mind” service, the most exclusive across support and maintenance services available, allowing the most demanding customers to receive a toll-free number to get in touch with Syneto at any time.
(1) "Standard time" means 09:00 > 18:00 (CET/CEST) on working days, excluding holidays in Italy.